Forum Discussion
Sitchaba
3 years agoNeighbour
Intermittent slow speeds in Ontario?
Hi there, I have a family plan (with 4 lines) and a separate corporate line with Telus Mobility, and multiple devices in multiple locations in Ontario have experienced slower than normal speeds (both...
A-B
Community Manager
3 years agoHello. Nothing that has been reported. You can always check our Status page over at www.telus.com/status to see if there are any network issues or maintenance in a particular area that may impact your service. Otherwise, we recommend visiting the nearest TELUS store or reaching out to our Mobility team at 1-866-558-273 or via Live Chat online over at www.telus.com/assist for troubleshooting!
Sitchaba
3 years agoNeighbour
Thanks. I did check stats and nothing had been reported. I don’t feel it is a specific network issue, more congestion or something. The phones all have latest iOS, latest network config, freshly restarted and still exhibit. That and this is a degradation in service from what I’d seen previously (last summer, or even as recent as a couple months ago).