Forum Discussion
Hemogoblin
2 years agoNeighbour
I want to disable my voicemail
I have called and spoken to 2 different reps who both times said they had removed it from my account and both times they had not. When I boot up my phone, I get the notification of "new voicemail" a...
Hemogoblin
2 years agoNeighbour
So it seems the voicemail itself has been disabled (after a 3rd call yesterday) BUT I still get a consistent and repeated notification of new voicemail from Telus. Every morning when I power up my phone, the notification pops up and keeps coming back despite being swiped off screen. I have tried deleting data and cache and no change. When I check the notification, the automated system wants me to enter my mailbox number? I don't have one and have no idea what that means? PLEASE help!
El-Eric
Community Manager
2 years agoHey Hemogoblin that number would be one that tech support needs to provide you. Although you've called enough, that would be the route to take