Forum Discussion

Adriandr's avatar
Adriandr
Neighbour
4 years ago

I need to unlock my Iphone 5s

May i unlock my Telus Iphone 5s?

5 Replies

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Adriandr For security, unlock requests cannot be performed via email. Please give our customer care call for assistance: 1-866-558-2273 (or *611 from a TELUS number - free call).

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User
    4 years ago

    Yes, you can contact Telus to request an unlock. However, a 10 year old iPhone will be missing a lot of security updates.

     

    • Adriandr's avatar
      Adriandr
      Neighbour
      4 years ago

      Thank you very much my friend but I have tried so many times by Email and I couldnt contact or received any aswer what else I can do?

      • FuzzyLogic's avatar
        FuzzyLogic
        Icon for Community Power User rankCommunity Power User
        4 years ago

        Might be simplest to take it to a local Telus store.

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