Forum Discussion

esimfix's avatar
esimfix
Neighbour
1 year ago
Solved

I deleted my eSIM

I got a new phone and I successfully transferred all my data to the new phone. When I was going to transfer my SIM card over, it gave me the option to convert my SIM to an eSIM. I did so without real...
  • TELUS_Support's avatar
    1 year ago

    A deleted eSIM is unrecoverable as it has been erased and not stored anywhere (it's the equivalent of throwing a physical SIM into the garbage). The only option there would be to purchase a new eSIM.