Forum Discussion
Putunaga
1 year agoNeighbour
I am abroad and I want to remove Easy Roam
The solution listed on your website doesn’t work. There is no way to disable easy roam on the My Telus app. i am getting charged 16$ because 1 iMessage automatically sent as a sms. Its got to be ...
- 1 year ago
Okay, I see that you are abroad.
There is really no need to remove EasyRoam if you follow my rule of thumb in my previous post. However, perhaps you want to send the occasional text at pay-per-use charges. Here is how you do it.
Removing Easy Roam using My TELUS (not the app)Log in to MY TELUS onlineSelect TravelSelect the desired device(s), if applicableEnter an Easy Roam covered destination in the Where are you headed Section (eg. USA, England, Mexico)
In the results, you will see a Remove Easy Roam option on the right-hand side of the screen.
Select this option and follow the steps to confirm the removal of Easy Roam.
starchoice
1 year agoLeader
If you are in Canada, just send a text to 7626 with the word "REMOVE". It can't be any simpler.
Yes, you are correct. If iMessage (which uses WiFi) is used and cannot be sent (such as to a non iPhone user), it automatically reverts to a regular text. A regular text triggers EasyRoam. The rule of thumb for no EasyRoam charges is no text sending and no incoming or outgoing calls, simple again. Incoming text is free. If you need to send a "text", use Messenger or a better solution is WhatsApp. If you send a regular text and have EasyRoam, you are just tempting fate.