Forum Discussion

Putunaga's avatar
Putunaga
Neighbour
1 year ago
Solved

I am abroad and I want to remove Easy Roam

The solution listed on your website doesn’t work. There is no way to disable easy roam on the My Telus app.   i am getting charged 16$ because 1 iMessage automatically sent as a sms. Its got to be ...
  • starchoice's avatar
    1 year ago

    Okay, I see that you are abroad.

     

    There is really no need to remove EasyRoam if you follow my rule of thumb in my previous post. However, perhaps you want to send the occasional text at pay-per-use charges. Here is how you do it.

    Removing Easy Roam using My TELUS (not the app)
     
    Log in to MY TELUS online 
    Select Travel
    Select the desired device(s), if applicable

    Enter an Easy Roam covered destination in the Where are you headed Section (eg. USA, England, Mexico)

    In the results, you will see a Remove Easy Roam option on the right-hand side of the screen.

    Select this option and follow the steps to confirm the removal of Easy Roam.