Forum Discussion
How to unlock an iphone 6s
I have an iphone 6s that is ancient. Was a customer of Telus for over 40 years, until today. I inserted the sim card from the new carrier and to my surprise the long paid for (8 years) phone is locke...
Nighthawk
Community Power User
Community Power UserIn Canada, the vast majority of phones sold before December 1, 2017 were carrier locked. The CRTC only changed the rules effective that date so that all phones since then were sold unlocked.
You should be able to use the virtual assistant on Telus's website to unlock the phone if your Telus account is still active. The assistant is the purple chat icon on the lower right corner of the screen. Just tell it "unlock my phone".
