Forum Discussion
brulaz
4 years agoOrganizer
How soon after adding a new line to our account can I cancel it?
How soon after adding a new line to our account (currently 2 lines with 50GB each) can I cancel it? Our son is visiting for a month from Europe and needs a phone sim with ~50GB data for work. I was...
- 4 years ago
If you sign up for an account with no promotion, you should be able to cancel any time. Just recognize you will not be getting the lowest price.
Dimo-X
Moderator
4 years agoHi Brulaz, if your son has his own device then you can have it activated on a BYOD (bring your own device) plan, and pending a credit check, have it provisioned on a month to month basis. It would be best for him to visit a nearby TELUS store so that they can check the device for compatibility and help him with the activation process.
brulaz
4 years agoOrganizer
If "provisioned on a month to month " means Prepaid, that won't work as Prepaid data is outrageously expensive.
If it means I can add another 50 GB line to our family account, then cancel it in a month, that would be perfect.
If it means I can add another 50 GB line to our family account, then cancel it in a month, that would be perfect.
- CJR4 years agoAmbassador
Hi brulaz,
The month to month would just be a 30 day contract so can cancel anytime but as mentioned above I’d take the phone into a store to make sure the phone is compatible with the network and to make sure all the settings get updated to the proper ones if the existing phone is able to be used.