Forum Discussion
How Long Until A Changed Number Becomes Available?
I had changed my number because I was setting up a new plan, and I had to use another SIM card, and I had the hopes of changing the number back. On the website, it said it would go in the pool of available numbers in 15 minutes, but it's still not available.
I don't want to go through the hassle of changing it on the many websites it's associated with., and some of them, I need to be able to access the number to verify a code to get it, so it's quite an inconvenience.
1 Reply
TELUS_SupportOfficial Support Team
Thanks for reaching out. Once a number is changed, it typically goes into a reserved status and won’t be available again for reuse right away. It can take up to 90 days before that number is released back into the available pool. If you need assistance, send us a private message and we will do our best to help.
