Forum Discussion
How can Telus bill be when I do not yet have a phone?
I am new to Telus and was surprised that Telus billed me for 27 days of service before I even received and activated my new phone. This does not seem right?
1 Reply
- dru
Community Manager
Your first bill includes the period beginning from the time an account was activated to your randomly generated bill date and then a month in advance.
Here's an article that talks a bit more at length about what to expect with your first bill.
