Forum Discussion
Solved
How can I just pay off my cellphone from my and plan and CANCEL my plan?
Moving to the US for half a year. I want to switch over to a US carrier. Do i need to pay off my phone for this (Yes i got it via contract) Also I wish to cancel my plan before my plan auto renews....
AmmarGhori Please give us a call so that a member can help you cancel your phone and bill the remaining device balance on your final invoice:
Client Care: 1-866-558-2273
Alternatively, you can keep everything in place and ask for a vacation disconnect for up to six months in a calendar year at a cost of $30/month (replaces your regular plan). There is a caveat in that if your rate plan is no longer available in-market upon resuming services, it cannot be reactivated and a new, in-market plan must be selected.
dru
Community Manager
Community ManagerAmmarGhori Please give us a call so that a member can help you cancel your phone and bill the remaining device balance on your final invoice:
Client Care: 1-866-558-2273
Alternatively, you can keep everything in place and ask for a vacation disconnect for up to six months in a calendar year at a cost of $30/month (replaces your regular plan). There is a caveat in that if your rate plan is no longer available in-market upon resuming services, it cannot be reactivated and a new, in-market plan must be selected.
