Forum Discussion

mcon1306's avatar
mcon1306
Neighbour
2 months ago

Has Anyone in the GTA had terrible reception lately? October 2025

About a month or so ago my cell phone that I have with Telus has slowed right down when it comes to my data connection, as well as the reception to make phone calls. I ALWAYS have 2 bars or less of service, most often one bar, and every so often it changes to emergency calls only. This happens whether I am outside, in my car, in my home, or at work. I have been reporting issues on the Telus coverage map frequently, but no improvement has been made. My phone is a Samsung S25, and friends of mine in the area that are also on Telus have been having the same issue. What gives?

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there! Thank you for bringing this to our attention. We’re sorry to hear about the challenges you’ve been experiencing with reception and data connectivity in the GTA. It’s concerning that this has been happening consistently across different locations, please send us a PM so that we can dig a bit deeper into this for you.