Forum Discussion
Got nowhere with 'customer service' agents
How do I make a formal complaint? Wasted an hour this morning trying to get an explanation of why the sums on my transaction history shown online don't add up. Changes in the balance are more than ...
I changed my account to cease auto renewing my old rate plan. I just got a text telling me that it is going to auto renew that plan - the one I disabled auto renew on. I AM NOT HAPPY.
TELUS_SupportOfficial Support Team
Sorry to hear that Nick, were you able to connect with an agent regarding the account charges since then?
