Forum Discussion
Danyr24
4 years agoNeighbour
Got an email from telus stating that I initiated to cancel my account.
I'm confused. I never did that and it seems legit. It has my account numbers and phone number associated with the account. Anyone else receive this email
Danyr24
4 years agoNeighbour
Called telus. They open at 9. They are canceling the tracker plus service. Surprised that no emails were sent prior to cancelation and just one email was sent on the day of cancelation. Telus please do better in communicating account changes.
Nighthawk
Community Power User
4 years agoApparently Telus did send out a text message previously according to one Track+ user. Most cases when Telus changes or shuts down a service, they usually will include a message in the monthly statement a month or a few months in advance.