Forum Discussion
Got an email from telus stating that I initiated to cancel my account.
I'm confused. I never did that and it seems legit. It has my account numbers and phone number associated with the account. Anyone else receive this email
Nighthawk
Community Power User
Community Power UserIF it's a legitimate email, call Telus directly first thing in the morning - 1-866-558-2273. I believe sales is open at 7am or 8am. Their website says 9am but I think that's Eastern time zone.
Does the email mention anything about transferring your number? Is there a chance someone knows your passwords? (ie: do you use your Telus account email address and password combo on any other site?)
The email doesn't say anything about transferring numbers. It states that I requested for my account to be canceled as of July 12. I called the number u provided and they are closed. Both sales and customer service. Will try at 9
