Forum Discussion
Galaxy watch 5 LTE issue
It seems my GW5 "overheats" when making calls using the LTE function.
This happens anywhere between 1-3 minutes into a call. The watch is a GW5 pro and only a few months old. It has been in for repair (motherboard, battery and rear sensor replaced) but the issue remains.
Anyone else having similar issues or been able to resolve it?
4 Replies
Update - watch is being replaced with a Watch 6 Classic. Was hesitant to try another 5 Pro. Hoping the 6s do not suffer the same overheating problem... but have seen reports they do 😞
Sorry for the delay, I've been away on holidays.
Thanks for the feedback. I had come across mention of this issue too with the GW4 in areas of low signal and some GW5.
I'll reach out to Telus about a replacement as the watch has been in for replacement and has already had it's motherboard, rear sensor and battery replaced. I can't imagine there would be anything else to fix. Since I'm under the 1 year mark, I'm hoping to get this resolved before the warranty expires.
Same issue with the Galaxy 4 series smartwatches is present in the 5's. It doesn't affect all smartwatches but those that it does. Get it replaced under warranty as soon as possible.
