Forum Discussion
Sawells4
5 years agoNeighbour
Free Earbuds With Samsung Phone Purchase
Hi everyone, I purchased a Samsung Galaxy S21 Ultra on the 20th of June, and when I did, it said my purchase was eligible for a free set of earbuds. I was assuming there would be some kind of inf...
- 5 years ago
It was a Samsung promotion so to claim them visit https://www.samsung.com/ca/offer/fathersday-offer/ and after registering your device and providing proof of purchase you should get a voucher code for the Samsung store to claim them.
CJR
5 years agoAmbassador
It was a Samsung promotion so to claim them visit https://www.samsung.com/ca/offer/fathersday-offer/ and after registering your device and providing proof of purchase you should get a voucher code for the Samsung store to claim them.
FR
5 years agoNeighbour
What did you provide for proof of purchase? Telus sent me Customer Agreement which doesn’t have date of purchase mentioned on it and my Samsung phone came without and sale receipt or proof of purchase. Please advice
- CJR5 years agoAmbassador
The customer service agreement should have the contract effective date on it which should hopefully be enough to show bought the device on that date.
- FR5 years agoNeighbourYa it does have a effective date on it but it is 05 of July and not 21 of June which is when I ordered the phone online. And to qualify for the Buds, purchase date should not be later than 21 of June.
- CJR5 years agoAmbassador
I was just looking at the promotion as well and had to redeem the offer by July 5th so hate to say it but might be out of luck. I’d try contacting Samsung through the Samsung Members app and explain what’s going on and they may be able to still sneak it through. Can’t guarantee anything but worth a shot.