Forum Discussion

danielps's avatar
danielps
Neighbour
3 years ago

Fido cancelling number that was moved to Telus?

Used Fido prepaid before moving my number to a contract with Telus one year ago, all working fine since then. Today I received a robot call from Fido telling me that my number might be cancelled and I should reach out to them. Didn't look like a scam call.

 

Am I the one missing something, or is Fido just not keeping tracking properly of their numbers?

3 Replies

  • Red flag 1: Robot voice
    Red flag 2: You are currently NOT having a contract with Fido.

    It's highly probable that it was a scam call. Stay safe out there.
  • Possibly they are trying to win back your business by offering an special deal for returning customers.  

  • Fabylous's avatar
    Fabylous
    Neighbourhood Alum

    Hi danielps normally prepaid numbers hold for 90 days before they would get cancelled.  Since your service is active with us over a year ago I would be surprised they would now cancel your service.  I would advise to be cautious, there are a lot of phishing calls that sound authentic but are scams.