Forum Discussion

tsowilliams1's avatar
tsowilliams1
Neighbour
4 years ago
Solved

Exercising BRING-IT-BACK option after transferring number to a new provider

I just changed providers and transferred out my phone number (a week before the end of my 2 year Telus contract). I am now looking to exercise my Bring-it-back option and return my Telus phone t...
  • T-Speed's avatar
    4 years ago

    Hi tsowilliams1 

    The Bring-it-Back return request must be completed with an agent over the phone/ rep store,  while the line is still active (before canceling/ porting out)