Forum Discussion
Shelfmeyer
1 year agoNeighbour
Europe 30 day Easy Roam Pass
If I purchase a 30 day Europe Easy Roam Pass can I make call from Canada to Greece or Greece to Canada without incurring roaming charges? Without incurring Long Distance charges? Thanks
- 1 year ago
Yes, while you are in Greece, you will not be charged while on the Easy Roam Pass.
Shelfmeyer
1 year agoNeighbour
This does not match what is on the website or the information I received yesterday when I called Telus
The website and the Telus agent I spoke to indicated the 30 day pass for $60 uses my home plan and that calls to Greece from Canada or from Greece to Canada will not incur roaming or long distance.
Thanks, Susan
TELUS_Support
Official Support Team
1 year agoTravel passes are designed for use while traveling outside of Canada, so they don't apply while you're within the country. If you need to make international calls from Canada, you can add long-distance bundles. Details on these bundles can be found here: https://www.telus.com/en/mobility/add-ons/long-distance
- Shelfmeyer1 year agoNeighbour
I was told that by a Telus agent yesterday that if I get the pass and I call Canada from Greece I will not incur roaming or LD charges and that if someone in Canada calls my cell phone while I am in Greece I will not incur roaming or LD charges.
Please note that your initial response refers to an Easy Roam Daily Rate. I am not referring to the daily Easy Roam - I am referring to the Europe 30 Day Easy Roam Pass for $60 - there is no daily rate.
- TELUS_Support1 year ago
Official Support Team
Yes, while you are in Greece, you will not be charged while on the Easy Roam Pass.