Forum Discussion

Bernie1971's avatar
Bernie1971
Neighbour
2 years ago

Error code 404

Why do I get a error code 404 when logging on telus app?
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

Are you referring to the MyTELUS app? Loads fine for me.

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
2 years ago

My mobility page on the app is currently only partially loading. The information that normally shows above usage is just grey boxes.

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hmm, I just checked and it loads fine for me. Hopefully the app team will have it resolved soon.

    • Bernie1971's avatar
      Bernie1971
      Neighbour
      2 years ago
      Loading isn't the problem it's logging in.

      Thank you,

      Bernadette Arndt
      • El-Eric's avatar
        El-Eric
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hey Bernie - please try to delete the app and re-download it. Please let us know if you still have issues then

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