Forum Discussion
jlin0888
2 years agoNeighbour
"Emergency Call Only"
I have a prepaid plan on a phone, but I noticed recently that I couldn't call or text and it would say "Emergency Calls Only" if I tried. I was recommended to reset the network setting and turn the p...
- 2 years ago
If you can still access your account to add funds, you should be able to choose a new plan attached to your existing number. If you only added funds, you need to choose a plan type as well.
I thought it was 90 days until your access to your existing number was removed, but it has been a long time since I checked.
jlin0888
2 years agoNeighbour
That's probably it. I haven't called anyone in 2 months so it might have expired a while ago. Would there be any way to reactivate it or do I have to get a new SIM?
NFtoBC
Community Power User
2 years agoIf you can still access your account to add funds, you should be able to choose a new plan attached to your existing number. If you only added funds, you need to choose a plan type as well.
I thought it was 90 days until your access to your existing number was removed, but it has been a long time since I checked.