Forum Discussion
nwoilfan
3 years agoNeighbour
Easy Roaming warning - be very careful
We flew into California, and turned data roaming off within seconds of turning on my phone. Boom - not fast enough - $12 charge for the few seconds my apps tried to sync. The next day someone tr...
- 3 years ago
Hi nwoilfan,
Sorry to hear you feel that way. We have a very helpful FAQ you can consult on how the feature works and what to do if you do not want to be charged the fees. Please follow this link to avoid this situation from happening in the future even when traveling to other countries: https://www.telus.com/en/support/article/telus-easy-roam-faq
xray
3 years agoHero
This is the problem with relying on the Roaming setting. The setting can be bypassed/ignored sometimes by certain OS functions and/or app functions. It's leaky. The only sure way is to turn on airplane mode and then turn on WiFi.