Forum Discussion
Easy Roaming warning - be very careful
We flew into California, and turned data roaming off within seconds of turning on my phone. Boom - not fast enough - $12 charge for the few seconds my apps tried to sync. The next day someone tr...
I just had a similar situation as nwoilfan.
I went back to China for a month and left my phone on for several days to receive verification text messages.
The Roaming was off all the time, yet I still got charged for five days of Roaming fee of a total of $75. There was no outgoing text message or calls; the bill also proved this point.
I have talked to several customer services about this case and they all responded the same thing that data usage was triggered on these days, which results in the count of Easy Roam usage. The usage of the data was all less than 1MB. I think the phone was the problem here; I was using IPhone 14 Pro.
A better way might be to turn off the data and Roam to avoid any data leaking.
Also, Telus could set up a threshold of data usage, like at least 1MB, to trigger Easy Roam counting to prevent data leaking cases instead of just mentioning to turn off Roaming. Yet they could just put $12/15 per day on your bill, why would they?
- NFtoBC
Community Power User
If you are using the iPhone iMessages app (blue text bubbles), that is on the data stream, not the SMS stream, and you WILL be billed for data for receiving text messages.
Thank you for pointing out that. iMessages, One more thing that needs to be careful about.
And no, I wasn't receiving iMessage, just normal text verification messages (grey bubbles) from banks.
Confusing as if the Roam is off, how could iMessage take the data stream? Should it not receive anything until connected to WIFI? I'm not sure
