Forum Discussion
HPWhite
10 months agoNeighbour
download attachment from multimedia message?
Hi - I have a Samsung J3 (2018). Whenever anyone sends me a text with a picture, I get notified that I have a text with the download arrow. When I press the download arrow I get the message "Failed t...
FuzzyLogic
Community Power User
10 months agoIs it possible your phone plan only supports SMS and not MMS? This may also be helpful:
Steps to fix picture & video message issues | TELUS Support
There is some discussion of this in the Public Mobile forum that implies it may no longer be supported due to it's age: