Forum Discussion

Sherpaderp's avatar
Sherpaderp
Organizer
2 years ago
Solved

does porting a number cancel your previous plan?

Like everyone else I took advantage of a Black Friday plan deal. I ported my number from Telus to Public Mobile. I want to make sure my previous pre-paid plan with Telus is cancelled. When I click on...
  • NFtoBC's avatar
    NFtoBC
    2 years ago

    Postpaid accounts will be cancelled on porting, and a final bill sent. Pre-paid will just expire at the end of your 30 day period.

NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
2 years ago

Postpaid accounts will be cancelled on porting, and a final bill sent. Pre-paid will just expire at the end of your 30 day period.

  • sjam22's avatar
    sjam22
    Friendly Neighbour
    2 years ago

    I ported Dec 3, but am being billed until Jan 23. How do I get this reversed? Is there a live person to talk to?

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