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Do the pre-paid plans work at 5G speeds?
Simple question, but the chatbot unfortunately couldn't answer it, so I'll have to ask here. I'm getting a new phone that can connect to 5G, but my old carrier doesn't support 5G. It looks like T...
I'm not sure if any of the companies offering 5G are enabling it on the pre-paid plans. I'd assume 3G or LTE but you may need to contact Telus directly to confirm. Telus Mobility is: 1-866-558-2273.
Is the new phone one purchased from Canada or an overseas vendor? Not too many of the overseas ones will work with the current few 5G frequencies used in Canada.
Nighthawk
Community Power User
Community Power UserI'm not sure if any of the companies offering 5G are enabling it on the pre-paid plans. I'd assume 3G or LTE but you may need to contact Telus directly to confirm. Telus Mobility is: 1-866-558-2273.
Is the new phone one purchased from Canada or an overseas vendor? Not too many of the overseas ones will work with the current few 5G frequencies used in Canada.
Quick follow-up: looks like the wait time for calling in is over an hour, and I'm not sure if Telus staff check these forums, so I don't think I'll get to talk to them.
I tried to link to this site, but it got caught in the spam filter: kimovil /en/frequency-checker/CA/oneplus-nord-n200-5g
I think it should work on 5G, but OnePlus's support doesn't seem to know either. Their explanation is, "even if a carrier supports a given frequency, the phone may not work unless it is on the carrier's list of supported devices." But I don't see any list of supported devices here.
