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mindKILLER's avatar
mindKILLER
Friendly Neighbour
5 years ago
Solved

Do the pre-paid plans work at 5G speeds?

Simple question, but the chatbot unfortunately couldn't answer it, so I'll have to ask here.   I'm getting a new phone that can connect to 5G, but my old carrier doesn't support 5G. It looks like T...
  • Nighthawk's avatar
    5 years ago

    I'm not sure if any of the companies offering 5G are enabling it on the pre-paid plans. I'd assume 3G or LTE but you may need to contact Telus directly to confirm. Telus Mobility is: 1-866-558-2273.

     

    Is the new phone one purchased from Canada or an overseas vendor? Not too many of the overseas ones will work with the current few 5G frequencies used in Canada.