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Miss6ix's avatar
Miss6ix
Friendly Neighbour
11 months ago

Disney+ Unable to redeem the promo "Redeem 24 months of Disney+ on us"

Hi, after logging into my account I can see the promo "Redeem 24 months of Disney+ on us", which is the Disney+ standard plan. After selecting "Add now" it still shows the monthly price as $12.99 plus tax. Can you please help me with this? 

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  • I’m trying to figure out how to redeem it too.  It was offered with the mobility plan we just switched over to. 

    • Miss6ix's avatar
      Miss6ix
      Friendly Neighbour

      I just logged in into my account and the promo is not available anymore. Can you still see it? Luckily I screenshoted everything while logged into my account. Might have to escalate this and possibly to CRTC, if now one can helps us out here.

      • JES1's avatar
        JES1
        Neighbour

        We took a screenshot as well which shows it.   Hopefully someone will be able to help us.  

      • Rocky3's avatar
        Rocky3
        Guardian

        That is as bad as the offer for a free big screen TV a year ago new customer and several posts here of still waiting for the TV.