Forum Discussion

Neighbour

2 years ago

Data Promo on Long-Term Prepaid Plan

I just activated a Prepaid Account on the 90 Day Long-Term Plan. This Plan includes 3GB of Data for 90 Days, and a 2GB Promo Add-On that continues as long as I opt-in to Auto-Renew. I see in ...

Icon for Official Support Team rank

Official Support Team

2 years ago

You're correct in that add-ons should renew monthly, but you may want to reach out to our Mobility team directly to confirm.

Related Content

Prepaid plan with a promo
I am in the $100 prepaid plan with unlimited nationwide calling feature, unlimited SMS feature and 2GB of bonus data each month for one year for free. I activated my line on April 17, but on May 17...
Solved
Marlin
7 months ago
795Views
1Comment
TV in BC Long-term Care home
Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is c...
Solved
DGC1
2 years ago
5.1KViews
7Comments
Incorrect Promo Expiry
I signed up for the $100 prepaid yearly plan that includes 2GB of data/month. I signed up on Oct 24. When I log on to my account, I see that the data promo expires on Dec 24, 2024. Can someone help...
Solved
Khinghing
2 years ago
2.5KViews
7Comments
Yearly prepaid and renewal of the Promo
One year ago I bought the $100 yearly prepaid with promo "BONUS100" that gave unlimited Canada calling and Unlimited texting with 2gb data every month for 12 months. My plan is set to expire very ...
Sandalwood
3 months ago
2.2KViews
14Comments
Prepaid Mobile Plan
Hi, Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th. I have be...
Solved
ISMack
10 months ago
2.4KViews
5Comments