Data Block feature costing $2pm

THIS IS COMPLETELY USELESS!

1. I, like so many others (both individual and corporate) have NO data plan! So why did I get this message? I didn't even know there was such a thing before I got the message and therefore NEVER used it!
2. So, I logged into the My Telus account, searched for data block & selected the suggested 'Data block.'
3. I then selected the suggested 'Setting up mobile data notifications, blocks and preferences…'
4. That page reads;

   'Want to be notified when you are nearing your mobile data limit? Control all settings related to data notifications and set up data blocks using Data Manager.

   The Data Manager feature can be accessed on My TELUS by navigating to the Usage  tab and selecting the Data Manager link under the applicable subscriber. You will then land on the Data Manager page shown below.'

5. I followed the instructions.
6. THERE IS NO 'DATA MANAGER LINK' ON THE PAGE THE 'MY TELUS' 'USAGE TAB.' At least I couldn't find it.

JUST GIVE US A CLEAR, UNAMBIGUOUS SET OF INSTRUCTIONS TO FOLLOW RATHER THAN THIS KIND OF RUN AROUND TO STEAL MONEY FROM US!

Could you tell me how to send a 'private message'?

I can only tell the information for extra charge is to call your side but without providing me any phone.

I call the phone finding from web about half an hour ago. And, I was told the office was not in service yet(normal) but without telling me the office hour.

Wonder your reply is really from human or automatic reply!