Forum Discussion
Customer Support AWOL
Add me to the long list. Have been trying to reach a rTelus epresentative on repeated billing errors since October. 2022 No email. No one answers the MyTelus phone line. Interest and charges piling ...
Are there no other options for people who don't have social media?
I contacted Telus Support (sic) on social media (FB) as suggested by a Telus Community Mana get.
This is what they replied. Call us. Sigh.
Hi Paul- thank you for messaging us. I suggest you to call our TELUS Mobility team at 1-866-558-2273 and they can look into this situation and view usage for roaming charges.
- A-B
Community Manager
Very sorry about that. Our team should be able to verify your account in order to get access and look at your billing via our Twitter account. Did they send a link for you to verify?
