Forum Discussion
Customer Support AWOL
Add me to the long list. Have been trying to reach a rTelus epresentative on repeated billing errors since October. 2022 No email. No one answers the MyTelus phone line. Interest and charges piling ...
You should eventually be able to reach Customer Care by calling 611 from your Telus line. I usually use the call back feature because waiting almost 2 hours on hold is absolutely ridiculous and Telus should be ashamed for having such pathetic customer service wait times for non-English speaking agents that are based overseas and accessing our information outside of the country!
