Forum Discussion
lbru
20 days agoNeighbour
Customer service rep constantly hangs up on me
I have had multiple cases where I called mobility customer service and during the middle of our call, they ask if they can put me on hold for a short period. However, I then seem to go back into the ...
TELUS_Support
Official Support Team
20 days agoThanks for letting us know! We just replied to your PM so we can gather a few more quick details and get the right specialist to reach out to you.
lbru
19 days agoNeighbour
I am disappointed but not surprised to report that, despite the above, no one actually called me to finish resolving this issue after the customer service rep hung up during our call.
- TELUS_Support19 days ago
Official Support Team
Just sent you a reply to your private message. Check your Inbox.