Forum Discussion
bigdizizzle
4 years agoNeighbour
Constantly charged for roaming without leaving the country.
My family has a cottage on the north shore of Lake Erie, approx 60 km across the USA to Dunkirk Pennsylvania. I _Constantly_ get "welcome to the USA" notices and charges of $12 per day, even thoug...
Deejay99999999
4 years agoNeighbour
Hello,
Telus has charged me for roaming in 2020 (even when we couldn't legally leave the country) at the Scarborough Bluffs, and less than a month ago, when I was in Prince Edward County... I have already chatted with your rep, who explained that it auto connects to a US carrier, why, I don't need a US connection, as I am no where near a border crossing even. This is a false charge. My friend works at Rogers, and these charges are called "Accidental Charges" and even if its 20 cents, they remove them. This is false charge, TELUS is incorrectly and unfairly charging us for $11 a day for being in the same country- I never even went onto Lake Ontario in both cases, and was never near a border crossing even. Remove these false charges!
NFtoBC
Community Power User
4 years agoYou realize the Neighbourhood is inhabited by Telus customers who have no ability to effect changes to your account?
- Deejay999999994 years agoNeighbour
see above.