Claiming galaxywatch 8 promo EPP

Does someone know how to claim the  galaxywatch 8 promo ?

I dont seem to be able to claim it . yes i got to code finaly  but it seem that none of telus departement know how to order it . i was just on the phone whit them (motly waiting ) for 3h being send from a departement to another .

the EPP portal dont let me put in a promo code there isnt a box for it  and the normal site dont let me dont anything just tell me to go true EPP. 

i spoke whit EPP depertement  they told me to call online order . online order tell me they cant create new order they passed me to custumer support . custumer support told me they cant do it because it is EPP and call EPP and of course by the time EPP was closed for the day .