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Charges related to bring it back device
Hi! I had a bring it back device with Telus for 2 years. After the contract ended earlier this year, I returned the device to Telus. I was sent a text message from Telus with a Canada Post accoun...
Hello dipen, we'll be happy to look into this with you but we'll need to send you a private message since we'll need more information.
Hey youngtrudy,
After few weeks of painful wait, TELUS_Support seems to have resolved my issue, and I hope they will resolve your issue as well. I also had submitted complaint to CCTS on the day I posted question in this forum. I recently got a call from a rep that handles such complaints and they promised Telus will investigate the issue, and work with Canada Post to prevent similar incidents in future.
Let's hope no one else have to go through the same stressful situation as you and I.
