Forum Discussion
Vulture051
7 months agoFriendly Neighbour
Changed number weeks ago. Number same in phone.
I changed my number weeks ago. I can make and receive calls but the number has not changed in the settings and I cannot access my voicemail.
NFtoBC
Community Power User
7 months agoHave you restarted the phone, or removed and reinserted the SIM?
Does your account show the new phone number?
- Vulture0517 months agoFriendly Neighbour
I have tried both, yes my account shows the new number.
- TELUS_Support7 months ago
Official Support Team
Hi! Yes, I would suggest above methods! Please let us know if that works.
- Vulture0517 months agoFriendly Neighbour
Doesn't.
- TELUS_Support7 months ago
Official Support Team
Gotcha. We'll send you a private message to discuss further.