Forum Discussion
Can't submit Business Support Request or reach someone in billing support
I have been struggling and unable to obtain business support from Telus! I get technical issues using the Business Support request form on either the MyTelus app or their web portal, I call the *61...
TELUS_Support
Official Support Team
Official Support TeamHi there, we will send you a private message.
I'm having the same problem. And when I try to submit the form this happens: We were unable to submit your form due to technical issues. Please try again.
- TELUS_Support
Hi there, if you still require assistance, send us a private message and we will do our best to help.
I tried to send you a private message, but I keep getting an error saying there’s invalid HTML in my message (which there isn’t). After a few tries, I hit the limit and can’t send any messages, even though none went through because of the error.
- TELUS_Support
We sent you one. Can you confirm you received it?
I ended up having to register another profile with a different email address which seemed to work.
Regards,
Joel Ranger
Manager, Information Technology
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