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Sunnytee's avatar
Sunnytee
Neighbour
3 years ago

Can't log in to my account

Can't find out my usage which is way over what it should be. Can't top up, can't do anything. I phoned and got automated message telling me to log in using the app. so I can't get anywhere. Seriously thinking of switching providers, this is insane.

1 Reply

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Try calling in, and asking to “speak to an agent.” That should lead to voice assistants.