Forum Discussion

AB5445's avatar
AB5445
Neighbour
2 years ago
Solved

Can't complete upgrade to new phone

Telus app and telus website will not process the phone and phone plan I am trying to purchase. Both the telus website and telus app I get stuck at infinite loading screen at "Payment details Check t...
mytelus
Support
  • AB5445's avatar
    AB5445
    2 years ago

    It was my VPN. Paused it for 5min and the transaction proceeded immediately. Resolved.

  • AB5445's avatar
    AB5445
    Neighbour
    2 years ago

    It was my VPN. Paused it for 5min and the transaction proceeded immediately. Resolved.

Related Content