Forum Discussion
AB5445
2 years agoNeighbour
Can't complete upgrade to new phone
Telus app and telus website will not process the phone and phone plan I am trying to purchase. Both the telus website and telus app I get stuck at infinite loading screen at "Payment details Check t...
- 2 years ago
It was my VPN. Paused it for 5min and the transaction proceeded immediately. Resolved.
dartkun
2 years agoNeighbour
Same here. Can't complete purchase, even though it's not an error with my card (I made a purchase on another site). As well as it's not an error with info not matching, I've checked it a dozen times.
Tested on multiple browsers, tested on app. Why won't you let me give you money Telus?