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can't activate disney plus subscription
I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Pleas...
Hi there, we replied to your private message.
I'm also unable to activate the 24 months of Disney + promo that was bundled in with the new rate plans I'd signed up for on Black Friday.
We've encountered numerous difficulties during the course of migrating from Koodo to TELUS under the offer we were given, and it's taken +++ hours to get the other issues resolved.
For this problem, I've tried accessing support via phone, chat and social media (via TELUS Support's X/Twitter account).
All end with the same promise to escalate to Technical Support within 1-4 business days. Repeatedly NO ONE replies.
Extremely frustrating. Truly horrid service and grounds to migrate to another provider.
- Thanks for letting me know. Will cancel my bundle. Not worth the time spent to resolve the issue.
TELUS_SupportOfficial Support Team
Hi there, if you need assistance with activating your subscription, send us a private message and we will do our best to help.
- My problem was resolved through this channel.
My problem was I had 3 accounts and they were not linked.
After 6 months
Sent from my iPhone
