Forum Discussion
Solved
Cannot call customer service
Hi! I cannot receive or make phone calls with my prepaid plan. It has been so since I got the card a month ago. I have managed by using mobile data and text messages but it would of course be great t...
Reach out to them via twitter, they're typically fast to respond to issues. Have you tried physically powering down the phone and turning it back on?
Reach out to them via twitter, they're typically fast to respond to issues. Have you tried physically powering down the phone and turning it back on?
- Thank you for your reply! Yes I have tried that and many other things. I can't believe I have to create a Twitter account to reach a company's customer service!
Generally you can call *611 but you state you can’t make any calls
