Forum Discussion

Neighbour

7 months ago

Cannot activate any subscription for stream+

I can only activate my netflix subscription for stream + but not other ones. activation link always brings me to an error page

Icon for Official Support Team rank

Official Support Team

7 months ago

Hi ryliu - is your My TELUS email the same one you use for your Netflix and Prime?

Neighbour

7 months ago

I can’t access my subscription management page on my Telus web or app at all.

Related Content

can't activate disney plus subscription
I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Pleas...
Solved
bluepanda
2 years ago
12KViews
48Comments
TELUS Stream+ FAQ: Premium Streaming Bundle Guide
TELUS Stream+ combines Netflix, Disney+, Amazon Prime, and TELUS original content into one convenient streaming package. Here's what you need to know. Plan Options Stream+ Basic includes: ...
A-B
4 months ago
720Views
2Comments
Stream+ Activation Question
The subscription section of MyTelus keeps saying to activate the Stream+ Basic, but I have already setup and activated the Netflix, disney plus, and Amazon prime accounts for them. Despite this, MyTel...
Solved
BradG
2 years ago
3KViews
1Comment
HST being charged on Stream+ Subscription... in BC
I'm being charged HST on my Stream+ Subscription even though I live in BC. I've tried to get help through chat but have been given the runaround and when they try and call me, my phone just ignores i...
Solved
steveandkj
7 months ago
837Views
11Comments
Stream+ won’t activate
Signed up for stream+. Activation links don’t work. Message come up can’t display page, refresh or return later. Tried all troubleshooting, read all articles. No current Disney or prime account. Just...
Solved
Desperate4elp
2 months ago
55Views
1Comment