Forum Discussion
Cancelling a mobile (cell ) pay as you go
hi does anyone know how to cancel my Telus pay-as-you-go please. I'm over in the UK now so don't need now. I've tried MyTelus I couldn't find that option. I ended up with a bot which did eventually g...
Hi, thank you so much for your message it is very helpful.
My understanding is that my monthly fee of $15 with Telus Pay-as you go gives me unlimited texts and also a maximum of 100 minutes of calls. It comes out of my bank account automatically or goes onto my credit card each month. ( I can't remember which).
I haven't used the phone now for about 6 months. So does that mean because of no activity on the phone after 90 days the line will have been cancelled? and no more $15 are being taken out of my Canadian account or put on to my Canadian credit card?
Thank You
Geoff
TELUS_Support
Official Support Team
Official Support TeamSend us a private message and we can check that for you.
