Forum Discussion

Rayv's avatar
Rayv
Neighbour
11 months ago

Cancel EPP

Has anyone had success canceling EPP? I'm paying $65 for 100GB when regular plan is $50 for 200GB. What is the benefit of EPP??  Been on hold for almost an hour.  Absolute horrible customer service. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Rayv - sorry that you're experiencing a long wait. Due to this being our busiest time of the year, wait times may be a little longer so we appreciate your patience