Forum Discussion
Garygary
11 months agoOrganizer
Canada USA mexico
I have a Canada USA Mexico plan Iam in puerto Vallarta Mexico iPhone says no service have roaming on have restarted my phone same message any help would be appreciated
Garygary
10 months agoOrganizer
did not work
TELUS_Support
Official Support Team
10 months agoI was personally down in Mexico for the holidays (different state) and found that if you connect to Telcel or AT&T you'd have actual service. There were a few carriers with just numbers on them and they had bad reception.
If you can, can you post a screenshot of the carrier selection that you have?
- Eric