Forum Discussion

shreeji's avatar
shreeji
Neighbour
2 years ago

CAN-US_MEXICO plan

Hi, I'm planning a trip to US  and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico  plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data  on or of...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hi there, we will send you a private message. 

JoaquinAlc's avatar
JoaquinAlc
Organizer
2 years ago

Hi, any update 

It's my second day in Mexico and still no telus service. 

 

 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    My apologies, I understood it was working. We need you to reply to our private message and authenticate your account. 

    • JoaquinAlc's avatar
      JoaquinAlc
      Organizer
      2 years ago

      Ok, looking forward for your private message.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        2 years ago

        We sent it yesterday. Kindly check your messages. You can find your private messages via the envelope on the top right-hand corner. 

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