Forum Discussion

shreeji's avatar
shreeji
Neighbour
11 months ago

CAN-US_MEXICO plan

Hi, I'm planning a trip to US  and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico  plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data  on or of...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

Hi there, we will send you a private message. 

JoaquinAlc's avatar
JoaquinAlc
Organizer
10 months ago

Hi, any update 

It's my second day in Mexico and still no telus service. 

 

 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    10 months ago

    My apologies, I understood it was working. We need you to reply to our private message and authenticate your account. 

    • JoaquinAlc's avatar
      JoaquinAlc
      Organizer
      10 months ago

      Ok, looking forward for your private message.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        10 months ago

        We sent it yesterday. Kindly check your messages. You can find your private messages via the envelope on the top right-hand corner. 

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