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Can I get the same promo price on returned and refunded phone.
I bought a PREPAID phone and it was defective. I returned and got a refund. I have tried 10x from web escalations, on the phone with support etc to see if I can repurchase that same phone at the prom...
You already posted that question. https://forum.telus.com/t5/My-Mobility-Account/Re-purchasing-phone-after-refund/m-p/116385
Unfotunately you will need to contact Telus directly. The forums are inhabited mainly by Telus customers. $145 is still cheaper than what I can see that phone going for elsewhere online now. The $120 promo price looks like it was likely a boxing day/week promo from a post I saw on RFD. If you didn't request a replacement device when you returned the old one, I wouldn't be confident that Telus would offer a promo price from two months ago.
Nighthawk
Community Power User
Community Power UserYou already posted that question. https://forum.telus.com/t5/My-Mobility-Account/Re-purchasing-phone-after-refund/m-p/116385
Unfotunately you will need to contact Telus directly. The forums are inhabited mainly by Telus customers. $145 is still cheaper than what I can see that phone going for elsewhere online now. The $120 promo price looks like it was likely a boxing day/week promo from a post I saw on RFD. If you didn't request a replacement device when you returned the old one, I wouldn't be confident that Telus would offer a promo price from two months ago.
